BSU Information Technology Status

All Systems Operational

ARGOS Operational

Banner Operational

Blackboard Operational

BSU Logon Services Operational

Classroom Technology Operational

Department and Other Network Folders Operational

DegreeWorks Operational

Email / Outlook Operational

Faculty and Staff Printers Operational

InfoBear and Web for Faculty Operational

Phone Service - External Operational

Phone Service - Internal Operational

ResNet Streaming Operational

Teams Communications Operational

WEPA Printers Operational

Wired Internet Operational

Wireless Internet Operational

Zoom Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 5, 2026

No incidents reported today.

Feb 4, 2026

Issue with Departmental Call Queues in Microsoft Teams

Resolved - We are happy to inform you that Microsoft has restored service and department call queues should be functional again. For departments that utilize this feature, please confirm with your staff that they are able to activate their call queues and report any continuing issues to the IT Service Center at ITSupport@bridgew.edu or 508.531.2555.

The outage lasted approximately 3 hours.
Feb 4, 13:38 EST

Investigating - BSU is experiencing an issue with Microsoft Teams that is not allowing departments to activate their call queues on the web and desktop versions of the app. This issue does not impact direct calling to and from individual users, only department call queues. The Information Technology (IT) Division is working with Microsoft to resolve the problem and restore the service as soon as possible. We will provide an update within 3 hours.

We apologize for any inconvenience and appreciate your patience. Please contact the IT Service Center with questions/concerns at ITSupport@bridgew.edu or call 508.531.2555.  

 IT Service Center
Division of Information Technology
Feb 4, 10:32 EST

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

January 2026 Maintenance Window

Completed - The scheduled maintenance has been completed.
Jan 24, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 18:00 EST

Scheduled - The Information Technology Division will perform routine systems maintenance on Friday, January 23, 2026 from 6:00pm to midnight.

During this six hour window, we will perform routine maintenance, patching, updates, and/or upgrades to servers, software, computers, and other devices throughout campus. Any of the services listed may experience outages during this maintenance period. We do our best to keep interruptions as brief as possible.

Please contact the IT Service Center at ITSupport@bridgew.edu or 508.531.2555 with questions or concerns.
Jan 15, 15:50 EST

Jan 23, 2026

Jan 22, 2026

No incidents reported.