All Systems Operational

BearBuddy (formerly AskBSU) Operational
MyBSU Operational
ARGOS Operational
Banner Operational
Blackboard Operational
BSU Logon Services Operational
Classroom Technology Operational
Department and Other Network Folders Operational
DegreeWorks Operational
Email / Outlook Operational
Faculty and Staff Printers Operational
InfoBear and Web for Faculty Operational
Phone Service - External Operational
Phone Service - Internal Operational
ResNet Streaming Operational
Teams Communications Operational
WEPA Printers Operational
Wired Internet Operational
Wireless Internet Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

DegreeWorks Upgrade to v5.1.7.2
Completed - The scheduled maintenance has been completed.
Oct 3, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 08:00 EDT
Scheduled - On Saturday, October 3, 2026 from 8:00am to 2:00pm ET we will be upgrading DegreeWorks from version 5.1.3.2 to 5.1.7.2. This upgrade is part of our annual Applications Upgrade project and will allow us to take advantage of new features, bug/defect corrections, and security updates.

DegreeWorks will be intermittently unavailable during this maintenance window.

Please note that the BearBuddy chatbot (formerly AskBSU) may not be able to provide information from DegreeWorks during this scheduled maintenance.

If you have any questions or concerns, please contact the IT Service Center at itsupport@bridgew.edu or call us at 508.531.2555.
Sep 30, 15:11 EDT

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

September 2026 Maintenance Window
Completed - The scheduled maintenance has been completed.
Sep 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 EDT
Scheduled - The Information Technology Division will perform routine systems maintenance on Friday, September 25, 2026 from 6:00pm to midnight.

During this six hour window, we will perform routine maintenance, patching, updates, and/or upgrades to servers, software, computers, and other devices throughout campus. Any of the services listed may experience outages during this maintenance period.

Please note that the BearBuddy chatbot (formerly AskBSU) may not be able to provide information from any of these connected services during this scheduled maintenance.

We do our best to keep interruptions as brief as possible.

Please contact the IT Service Center at ITSupport@bridgew.edu or 508.531.2555 with questions or concerns.
Sep 9, 09:41 EDT

Sep 25, 2026

Sep 24, 2026

No incidents reported.

Sep 23, 2026

MyBSU server upgrade
Completed - The scheduled maintenance has been completed.
Sep 23, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 EDT
Scheduled - On Wednesday, September 23, 2026 from 6:00 - 7:30am we will be applying updates to MyBSU servers impacting integration, student, and business processes.

MyBSU and impacted information cards may not be available during this maintenance window. We do our best to keep outages to a minimum.

Please note that the BearBuddy chatbot (formerly AskBSU) may not be able to provide or display information from these connected services during this scheduled maintenance.

If you have any questions or concerns, please contact the IT Service Center at itsupport@bridgew.edu or call us at 508.531.2555.
Sep 22, 10:04 EDT

Sep 22, 2026

No incidents reported.

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